Frequently Asked Questions
Find answers to common questions about our products, ordering, and support.
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Our specialists are standing by to help with product selection, technical questions, or custom orders.
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Tell us what you need and our team will recommend the ideal setup — with trade-level pricing where eligible.
Trade Account
Unlock wholesale pricing, credit terms, and priority support.
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Order before our daily cut-off for same-day dispatch on in-stock items.
Buy now, pay later with a Trade Credit Account.
30-day terms for installers, resellers and integrators. Order what you need for your jobs and settle one consolidated invoice — better cash flow, less admin.
£500–£25k+
Typical limit
30 days
Standard terms
~2 days
Decision
Free
No fees