Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide useful information to website owners.

Like most websites, CCTV Line uses cookies to enhance your browsing experience and provide you with a personalised service.

How We Use Cookies

We use cookies for three purposes, and only these three:

Essential: signing you in, keeping you signed in, serving the right store, and remembering your cookie choice.
Security and account activity: keeping an accurate record of what happens on your account, so we can investigate a disputed order, a suspected account takeover, or fraud.
Analytics: understanding how the site is used, and telling genuine visitors apart from automated scraping. Some of this runs on our own servers; some stores also use Google Analytics, which sends data to Google.

We do not sell your personal data.Analytics cookies — including Google's — are only set if you choose "Accept all". Until then, and if you choose "Essential only", none of them run. Where Google Analytics is used we enable IP anonymisation, but Google may still use the data for their own purposes; their practices are governed by Google's privacy policy.

Types of Cookies We Use

Strictly necessary cookies

These are required for the site to work at all — signing in, staying signed in, and serving the right brand’s store. They are exempt from consent because without them the service cannot be delivered, and they cannot be switched off.

Cookie	Purpose	Duration	Set only with consent?
authjs.session-token	Keeps you signed in. Also issued as __Secure-authjs.session-token over HTTPS. Contains no personal data itself — it is a random token matched against our server.	Until you sign out or the session expires	No — always set
x-tenant-id	Records which of our stores you are visiting, so pages, prices and your basket resolve to the right brand.	Session	No — always set
fc_consent	Remembers your cookie choice so we do not ask again on every page. Storing your refusal is itself necessary — without it we could not honour it.	1 year	No — always set

Cookie	Purpose	Duration	Set only with consent?
fc_vid	A random identifier that lets us recognise the same browser across visits, so a sequence of pages reads as one journey rather than unconnected hits. It contains no name, email or address.	180 days	Yes
fc_sid	A random identifier marking a single visit, so we can tell one visit apart from the next.	Session	Yes
fc_attr	Records how you first arrived (landing page, referring site, campaign tags) so we can tell which marketing works. It deliberately holds no information about you as a person and is never overwritten.	90 days	Yes
ph_*	Set by PostHog, our analytics software. We run it on our own servers, so this data is not sent to a third party.	Up to 1 year	Yes
_ga, _ga_*	Google Analytics 4, where the store has it enabled. Distinguishes one browser from another and measures how the site is used. This is a third-party cookie: the data goes to Google, who may also use it for their own purposes. We enable IP anonymisation.	Up to 2 years	Yes
_gcl_*, and tags loaded by Google Tag Manager	Where a store uses Google Tag Manager, the container can load further Google or advertising tags, each of which may set its own cookies. Which ones depends on that store’s tag configuration.	Varies by tag, typically up to 2 years	Yes
umami.*	Umami, an alternative privacy-focused analytics tool we also run on our own servers, where a store uses it.	Session	Yes

What Are Cookies

How We Use Cookies

Types of Cookies We Use

Strictly necessary cookies

Security and account-activity cookies

Analytics and usage cookies

Your Choice, and How to Change It

Managing Cookies in Your Browser

How to Manage Cookies in Popular Browsers

Third-Party Cookies

Updates to This Policy

Contact Us

Email

Address