CCTV Line supplies the trade from its own warehouse in Coventry. Orders are picked and despatched from the same site, and nothing is drop-shipped. It is a working warehouse, not a shop, so it has no walk-in counter. Please arrange a visit before you set off.
Before you travel
Collections are by prior appointment only. Book by phone on +44 24 7710 1088, because checkout cannot take a collection. When you book, we check that your lines are picked and staged, so you don't make the trip for stock that is still waiting on the next inbound delivery.
- Call +44 24 7710 1088 to book your collection slot.
- Tell the desk what you are collecting so the lines can be picked and staged.
- Travel only once the desk has confirmed your lines are ready.
- Don't turn up unannounced, as there is no walk-in counter.
Collecting instead of paying carriage
If you are close to Coventry, collecting your order is an alternative to carriage. The booking process is the same for every collection: ring the desk, agree the appointment, and wait for confirmation that your goods are staged.
Area served
We supply installers, integrators, resellers and maintenance contractors across the UK from Coventry. We also ship off the UK mainland, with each consignment quoted on its own. Carriers surcharge four areas: the Channel Islands, the Scottish Highlands and Islands, the Isle of Man and Northern Ireland. For any of these, send the desk your postcode and basket and they will confirm carriage before you pay.
Can I just turn up at the warehouse?
No. There is no walk-in counter on site, and collections are by prior appointment only. Call +44 24 7710 1088 first so the team can arrange your visit.
How do I book a collection?
Book by phone on +44 24 7710 1088. Collections cannot be booked through checkout. The team confirms that your lines are picked and staged before you travel.
Is this a showroom or a shop?
No. It is the warehouse where trade orders are picked and despatched. Visits are for arranged collections.
I'm not a trade buyer. Can I still get in touch?
CCTV Line is a trade supply operation. If you are buying as a consumer, call or email the team and they will steer you in the right direction.
Do you deliver outside Coventry?
Yes. We supply across the UK, and each consignment off the mainland is quoted on its own. Send the desk your postcode and basket and they will confirm carriage before you pay.
Need trade pricing and live availability?
Open a trade account to see trade prices and line-by-line availability before you plan a collection.
Open a trade account